Nearly every nonprofit faces the challenge of hiring a new chief executive at some point. And every board seems to remember the terse line in their bylaws when it comes to managing the transition. The one that reads, “The board is responsible for hiring and supervising the chief executive.” Unfortunately, that directive doesn’t come close to addressing the board’s responsibility for managing executive turnover.
Every Executive’s Departure Has a Style. What Will Be Yours?
Updated June 4, 2022
Get my replacement here at least six months before I leave so I can train him. That was how Alice[*] responded to my question about how she saw the upcoming CEO transition going.
Alice’s organization had just hired me to find her successor and advise them on the transition between Alice and the new CEO. My response to her statement could have been, “no cause for alarm.” Alice was retiring as the CEO, and transitions and retirement always create an element of anxiety. Also, departing execs often overestimate how much overlap their successors will need.
But, the way she said it — staccato, jabbing her index finger into her palm to emphasize each word — THAT was more than a little concerning. I thought, “Oh boy, I may be dealing with a “general” here.
What to Do AFTER You Fire Your Executive Director
The circumstances surrounding executive director terminations are usually more complicated than they appear. There’s a lot to sort out ahead of a termination. For more on that, see the companion article, What to Do Before Your Fire Your Executive Director. Instead, in this article, we’ll focus on how to put the organization back on track after the inevitable trauma of a termination.
When a board fires or forces out its executive director, human tendencies kick in, resulting in two common mistakes.
What to Do BEFORE You Fire Your Executive Director
Unfortunately, there are times when a nonprofit board is forced to initiate the parting of ways with its executive director.
In some situations, the cause is clear and urgent, such as illegal acts or other gross misconduct. In other instances, such as those involving performance issues, there may have been a gradual buildup of the reasons and rationale. Whatever the cause, here’s what the board should do before the termination. (Click here for advice on what to do after you’ve fired your executive.)
What to Do When You’re Ready to Leave the Executive Director Role
Your decision to leave the executive director role sets major changes in motion — big changes for yourself and your organization. It’s critical that you plan for executive succession.
Unwinding from the role and preparing the organization for the transition involves more than packing up your office.
Similarly, the search for your successor takes more than dusting off the job description, running a few ads, and hoping for the best. A chief executive transition involves more than a hiring decision; it’s a major organizational change.
Planning the Executive Handoff
The final stage in the nonprofit executive succession process for the departing executive director is handing off the role to their successor. The handoff consists of at least one meeting, if not a series of meetings, between the exiting and incoming executives.
Unless there are extenuating circumstances, the departing executive has three succession jobs: to lead the organization and prepare themselves for life’s next chapter, of course, and to ensure that the organization is ready to work effectively with the successor. And a key part of that organizational prep work is ensuring that there’s a well-planned handoff.
Seven Types of Executive Director Transitions and How to Manage Them
While every nonprofit and its executive director transition are unique, these leadership transitions tend to follow seven broad patterns. And each of these types needs its own set of actions to manage the transition well.
We’ll get into the types in a moment, but first, let’s look at some of the overall factors that most influence the transition and, therefore, the approach to managing it.
Leaving Work That’s Been Your Calling
Work can be viewed as a job (a source of money and security), a career (a source of achievement and advancement), or a calling (a source of meaning and purpose).
Since the days of Martin Luther, John Calvin, and the Protestant Reformation, the notion of a “calling” has been associated with religion. But researchers have found strong parallels between secular and sacred callings. They say that regardless of whether the source is religious or secular, a calling has three characteristics:[i]
Build Your Succession Plan with this Free Guide
No succession plan? With this free step-by-step guide, you can get “succession essentials” in place for your executive director position. And you can do it painlessly and with less than an hour’s work in many cases. The guide includes: Simple, step-by-step instructions to develop “the essentials,” a board-adopted succession policy and a backup plan for … Read more
The Three Phases of the Nonprofit Executive Succession Timeline
Executive director succession — the process of managing the turnover in a nonprofit’s chief executive position — involves a range of decisions, actions, and events spread over a year or more. The process begins with the incumbent executive’s decision to leave (or the board’s decision to make a leadership change). And it doesn’t conclude until the successor has settled into the role.
A well-planned executive succession involves three phases: sustaining, transitioning, and onboarding & support, as outlined in the graphic below. The timing of these phases can vary depending on the executive’s departure circumstances, the organization’s size and condition, whether a successor is waiting in the wings, and other factors.