Nearly every nonprofit faces the challenge of hiring a new chief executive at some point. And every board seems to remember the terse line in their bylaws when it comes to managing the transition. The one that reads, “The board is responsible for hiring and supervising the chief executive.” Unfortunately, that directive doesn’t come close to addressing the board’s responsibility for managing executive turnover.

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Updated June 4, 2022

Get my replacement here at least six months before I leave so I can train him. That was how Alice⁠[*] responded to my question about how she saw the upcoming CEO transition going.

Alice’s organization had just hired me to find her successor and advise them on the transition between Alice and the new CEO. My response to her statement could have been, “no cause for alarm.” Alice was retiring as the CEO, and transitions and retirement always create an element of anxiety. Also, departing execs often overestimate how much overlap their successors will need.

But, the way she said it — staccato, jabbing her index finger into her palm to emphasize each word — THAT was more than a little concerning. I thought, “Oh boy, I may be dealing with a “general” here.

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The circumstances surrounding executive director terminations are usually more complicated than they appear. There’s a lot to sort out ahead of a termination. For more on that, see the companion article, What to Do Before Your Fire Your Executive Director. Instead, in this article, we’ll focus on how to put the organization back on track after the inevitable trauma of a termination.

When a board fires or forces out its executive director, human tendencies kick in, resulting in two common mistakes.

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Unfortunately, there are times when a nonprofit board is forced to initiate the parting of ways with its executive director.

In some situations, the cause is clear and urgent, such as illegal acts or other gross misconduct. In other instances, such as those involving performance issues, there may have been a gradual buildup of the reasons and rationale. Whatever the cause, here’s what the board should do before the termination. (Click here for advice on what to do after you’ve fired your executive.)

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Your decision to leave the executive director role sets major changes in motion — big changes for yourself and your organization. It’s critical that you plan for executive succession.

Unwinding from the role and preparing the organization for the transition involves more than packing up your office.

Similarly, the search for your successor takes more than dusting off the job description, running a few ads, and hoping for the best. A chief executive transition involves more than a hiring decision; it’s a major organizational change.

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