The Checklist Manifesto: How to Get Things Right
by Atul Gawande
You might think, “everybody knows how to make a list.” But checklists aren’t those kinds of lists, and this book is about more than list-making.
As well as explaining the whys and hows of checklists, the book explores how they help us deal with the complexities professionals face today – managing complex situations that call for complex responses. And face these demands knowing what we know about human fallibility.